Hongxiang company adheres to the service standard of "all-round, high quality and fast speed", and takes customer satisfaction as the goal.

1, my company set up a group of tough emergency maintenance service team, experienced field engineers and senior technicians, any problem can arrive at the scene in the fastest time, repair and replacement.

2, the product delivery within a week, our company's after-sales service department staff will be based on the customer's contact information, telephone follow-up consultation, until the customer is satisfied.

3, all complaints about product quality, reply within 1 hour, arrive at the scene within 24 hours, and determine the treatment measures according to the situation of the complaint, maintenance and replacement.

4, our company promises that all maintenance personnel on call, better for customers to solve problems.

5. The cost caused by product quality within the shelf life shall be borne by our company.

6, the warranty period due to your improper use, or natural environment caused by our free maintenance, maintenance materials and accessories are only charged cost price.

7, the whole machine warranty for one year, beyond the warranty period of the products, my company promises lifelong regular on-site inspection and maintenance.